18. What this system does not do

Written plainly so that nobody spends an afternoon looking for something that is not there. If you need one of these, it is a piece of work to be scheduled, not a screen to be found.

Not present	What to do instead
Quotations	There is no quote document. Raise a sales order when the customer commits.
Selling in a different unit from stock	Stock is held and sold in one unit. Cases and inners are not converted on the sales side.
Returns to suppliers, and debit notes	No document exists. Handle it with the supplier and record the correction as a journal.
Kits and assemblies	Items are single items. A bundle has to be ordered as its parts.
Serial number tracking	Batch and expiry are tracked; individual serial numbers are not.
Electronic invoicing (InvoiceNow / Peppol)	Invoices are printed or emailed from the Print button.
Revenue recognition over time	Revenue is recognised when the invoice is raised.
Customer deposits and prepayments	No deposit document. Record it as a journal and clear it against the invoice.
Payroll calculation	Run in WhyzeHR. This system posts the monthly journal — chapter 11.
Filing tax returns	The figures are produced here; filing is done on the authority's own portal.